I have sold some guns through this auction house, about 90 miles west of me. I actually grew up in that area, went to high school there. The guy does NOT make the guns sound better than they are, but I sometimes feel he is a little too critical of condition. I didn't inspect the gun, but I thought it looked quite good. Yep, buyers premium, a bit less if you send in a bid before hand. Also a sellers premium! So, they are making over 25% of the selling price. They do advertise the items though, magazines, papers, flyers, internet, etc.